Frequently Asked Questions

Everything you need to know about shopping with RandCards.

How do I determine the right size for me?

We provide a detailed size guide on every product page. Since our collections range from slim-fit to oversized, we recommend measuring a similar garment you own and comparing it to our specifications.

What is your return policy for fashion items?

We offer a 30-day return window for all items in their original, unworn condition with tags attached. Please note that for hygiene reasons, swimwear and earrings are non-returnable.

How long does shipping take and can I track my order?

Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery in real-time.

Are your materials sustainably sourced?

At RandCards, we are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainable materials by 2026.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

How should I care for my RandCards garments?

To ensure longevity, we recommend washing most items at 30°C and air drying. Specific care instructions are located on the internal wash label of every piece.